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Privacy Policy

Effective Date: 10/01/2024

At Primsergy Solar, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information.

Email: info@primsergysolar.com

Phone: (646) 893-8134

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1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address when you sign up for services, join our waitlist, or contact us.

  • Financial Information: Payment information if you purchase products or services through our website.

  • Technical Data: IP address, browser type, device type, and browsing behavior on our website for performance and analytics purposes.

  • Communication Data: Information collected through your communications with us, such as emails, messages, and phone calls.

 

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: We use your personal information to manage your account, fulfill your orders, and provide customer support.

  • Marketing and Communications: With your consent, we may use your information to send promotional emails, special offers, and other communications about our products and services.

  • Analytics and Improvement: We use technical data to improve our website’s performance, enhance user experience, and analyze website traffic patterns.

  • Compliance and Legal: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in providing services (such as payment processors) under strict confidentiality agreements.

  • Legal Requirements: We may disclose your information if required by law or to protect the safety of our users, our rights, or the security of our website.

 

4. Data Security

We take the security of your personal information seriously and use appropriate technical, administrative, and physical safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

  • Opt-Out of Marketing: You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.

  • Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

Waitlist

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The Waitlist

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