Terms & Conditions

1. Acceptance of Terms

By using this website or purchasing products and services from Primsergy Solar, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, you should not use our website or services.

 

2. Use of Our Services

• Eligibility: You must be at least 18 years old to use our services. By using our website, you represent and warrant that you have the legal right to enter into this agreement.

• Account Registration: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

• Prohibited Activities: You agree not to engage in any activity that may disrupt or interfere with our services, including using the website in any unlawful manner or for any illegal purpose.

 

3. Pricing and Payments

• Pricing: All prices listed on the website are in [currency] and are subject to change without notice. We reserve the right to adjust prices for products and services at any time.

• Payments: Payment for our products and services is required upfront unless otherwise specified. By providing payment information, you authorize us to charge your payment method for the total amount due.

• Taxes: You are responsible for paying all applicable taxes related to your purchase of products or services.

 

4. Shipping and Delivery

• Shipping: We aim to deliver products as quickly as possible, but delivery times may vary depending on your location and product availability.

• Delivery Issues: We are not responsible for delays caused by third-party carriers or any other circumstances beyond our control.

 

5. Warranties and Disclaimers

• Product Warranty: We provide a limited warranty on our solar panels and related equipment, subject to the terms outlined in the warranty agreement provided with your purchase.

• No Guarantee of Results: While we strive to provide accurate energy savings estimates, actual energy savings may vary based on factors such as geographic location, weather, and usage patterns.

• Disclaimer of Warranties: Our website and services are provided “as is” and “as available” without any express or implied warranties of any kind. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

6. Limitation of Liability

• General Limitation: In no event shall Primsergy Solar, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website, products, or services.

• Maximum Liability: Our maximum liability to you for any claim arising out of or related to your use of our services or products will not exceed the total amount you have paid to Primsergy Solar for the specific product or service in question.

 

7. Returns and Refunds

• Returns: Products purchased from Primsergy Solar may be returned within 30 days of delivery, provided they are in their original condition and packaging.

• Refunds: Refunds will be processed within 14 days of receiving the returned product, and the refund will be issued to the original payment method.

• Non-Refundable Services: Certain services, such as installation or customization, may be non-refundable once performed.

 

8. Intellectual Property

• Ownership: All content, designs, and materials on this website, including logos, graphics, and text, are the property of Primsergy Solar or its licensors. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

• License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes.

 

9. Termination

We reserve the right to terminate or suspend your account or access to our services at our sole discretion, without prior notice, if you violate any of these Terms and Conditions.

 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of North Carolina. Any legal actions or disputes related to these terms shall be subject to the jurisdiction of the courts located in North Carolina

 

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective when posted on this website. Your continued use of our website or services after any changes constitutes your acceptance of the new terms.